Shipping & Return Policy
Please allow 7-10 business days for your order to ship. (Monday-Friday)
Allow 2-5 days for your order to be delivered once shipped. You will receive tracking via email once your order has shipped.
We ship worldwide! Sol Healing Shop is not responsible for any custom fees that may occur. After we have shipped out packages, anything that occurs in transit is completely out of our hands. The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Entered the Wrong Address
If your order has shipped and is being returned due to an incorrect address, Sol Healing Shop is not responsible for lost packages or additional shipping charges that may occur.
Customers that have returned packages back to the shop are charged $20 shipping fee to have it shipped back out to the correct address.
Once packages have shipped Sol healing shop is not responsible for any undelivered or lost packages. You will have to contact USPS.
Please contact usps and file a claim on usps.com
ALL SALES ARE FINAL.
If you have received a damaged product you have 2-3 business days to contact the shop for a replacement or refund.
If for any reason the shop allows you to cancel an order, you are not refunded for shipping costs and you will be charged a $15 restocking fee. No exceptions.
Please contact the shop if you are unhappy with your order or have any issues. We are charged a $15 for each chargeback. Please contact the shop first because any fraudulent chargeback will be blacklisted.